CODE OF ETHICS
At Xenon International Academy we hold ourselves to the following standards.
- BE ETHICAL and conduct ourselves with INTEGRITY
- ENROLL only those prospective students who
- Meet the admissions requirements published in the School Catalog
- Sign the campus contract and other enrollment documents
- USE only Campus-approved
- Contracts and other enrollment documents
- Advertising and promotional materials
- Completion, licensure and placement rate disclosures
- PROVIDE students with the school Catalog, including all current supplements, and a copy of their Contract and other enrollment documents before the Contract is signed.
- KEEP student information confidential and comply with the Family Educational Rights and Privacy Act (FERPA) as defined in the school Catalog
- Follow the guidelines in the Campus Admissions Manual.
- Admissions Representatives must DISCLOSE all information to the Business Office.
- ENSURE that the information we provide is accurate, unbiased, and does not reflect any preference arising from actual or potential gain.
- REFRAIN from taking any action we believe is contrary to law, regulation or the best interest of the students we are serving.
Our Policies prohibit the following:
- RECEIVE a commission, bonus or other incentive payment based on the number of students who set an appointment to visit a school, visit a school for an admissions appointment, enroll in a school or start school.
- COMPLETE or sign any document on behalf of a prospective or enrolled student, or the parent or guardian of a prospective or enrolled student
- MAKE statements that contradict information in the school catalog, contract or other enrollment documents.
- PROVIDE inaccurate information, such as information about
- the campus programs, facilities, student services and jobs
- the campus completion, licensure and placement rates
- transfer of hours or credits to or from other schools, colleges or universities
- credentials or licensing a student may obtain
- potential income levels upon graduation
- DISCUSS or enroll prospective students in a program that is not approved in writing by the campus regulators and accreditors
- FACILITATE entrance testing for a prospective student, such as
- deviate from the campus written testing policy
- helping a prospective student prepare for the exam
- PAY the enrollment/application fees of a prospective or enrolled student, or LOAN or give money to a prospective, enrolled and/or graduate student
- DISCUSS completion, licensure and placement rates without providing a prospective or enrolled student with campus-approved disclosures
- DISCREDIT or make negative statements about another school
- PROVIDE an incentive payment for referrals, or organize a referral program.
Our Admissions teams will not:
- Advise a prospective or enrolled student on their eligibility for financial aid or financial aid awards, including but not limited to
- dependency status
- income levels
- financial aid award amounts
- professional judgment qualifications
- Income Tax Return information
- Advise a prospective or enrolled student or a parent/guardian
- the use of financial aid funds to pay living expenses
- student loan interest rates, repayment options, deferment or forbearance
- student loan default matters
- educational expense process or disbursement information
- loan or grant application processes
Our Employees understand that they CANNOT:
- ASK for a prospective or enrolled student’s FAFSA PIN.
- AID a prospective or enrolled student, parent/guardian or other cosigner in
- completing the lender’s Master Promissory Note
- applying for the FAFSA PIN
- RECOMMEND an adjustment to the FAFSA to qualify a prospective student for more funds
- REFER prospective or enrolled student, parent/guardian to a specific lender for personal compensation or gain.
Our Employees understand they are required to:
- Frequently re-read the School Catalog and this Code of Conduct to ensure that they are familiar with all requirements and/or contents
- Immediately contact the Campus Director if they have questions about the School Catalog or Code of Conduct
- Immediately notify the Campus Director if I believe any employee is violating the Code of Conduct
- Immediately notify Human Resources if any supervisor or other co-worker directs or instructs them to act in any manner not consistent with this Code of Conduct.