CLIENT RELATIONS CLASSES
Posted on August 29, 2013 by Susan Peel
At Xenon we stress the importance of Client Relations to our students. In the cosmetology industry people skills are as important as technical skills. Understanding the importance of effective communication is essential in the outcome of the service being performed. Good listening skills help to gain the client’s trust and confidence along with ensuring that they have a complete understanding of the client’s service expectations. If a challenging situation arises client relations gives students the tools needed to handle the situation knowing how to maintain control of their emotions. Speaking and acting in a professional manner helps to ensure their success in the salon.
Grand IslandXenon Campus